Get Started or Ask Questions

From here, you can send a message directly to your Great Lakes representative to request access to a particular product or tool, or to ask a specific question. We'll partner with you to provide the best solutions to support you and your student loan customers.

1: Where Are You?

To match you with your dedicated Great Lakes representative, please select your location.

2: Products and Services

Please select one or more topics, and we'll get back to you right away with more information.

  • Loan Servicing
  • Private Loan Processing
  • Default Management

3: Customize Your Message