Support Central

Open book

Find step-by-step procedures, forms, videos, product information, and other helpful resources

Contact your Great Lakes representative to get started.

How It Helps You

  • Presents the resources and information you need in a logically grouped library
  • Provides the latest and most accurate version of resources and documents, due to regular updates
  • Offers convenient and secure access to resources from any Internet-connected computer; for security purposes, some content may require you to log in

What it does

Provides Default Management Help

Support Loan Servicing Needs

Helps You Streamline Private Loan Processing

Provides Student Success Support

Helps with Loan Origination Support

Offers Help With Forms

Helping Students

Having a library of information at your fingertips provides you the answers and support you need to be the best help to your students.

"Great Lakes' loan support products are right where I need them to be."

- Henry George, Student Loan Program Administrator, Portland State University