Borrower Status Tool
View up-to-date Great Lakes account information for your student loan customersContact your Great Lakes representative to get started.
How It Helps You
- Allows quick and convenient access to real-time account information so you can advise and assist students in person or over the phone
- Displays student loan customer information in a safe and secure environment; as your trusted partner, protecting data is Great Lakes' highest priority
What it does
View Basic Borrower Information
View basic student loan customer information, including contact information and loan details, like payment options, interest rates, and payment history.
Prompts You to Update Information
You receive an alert when a student's contact information is outdated, and can easily link to the Outdated Contact Response tool to make updates.
This feature makes it easier for you to answer your students' questions, getting them the valuable help they need.
"I have worked closely with Great Lakes for over 20 years. They continue to surpass my expectations with exemplary service to both our school and our borrowers."