Get a VIP Credential
Great Lakes uses Symantec Validation and ID Protection (VIP) for two-factor authentication, which requires you to provide a security code in addition to your user ID and password for safe and secure account access.
You can get this code from a VIP credential that has been registered for use on schools.mygreatlakes.org. The same VIP credentials can also be registered for use on other VIP member sites, such as other student loan servicers' websites. If you have a "hard" token provided by the U.S. Department of Education to access the National Student Loan Data System (NSLDS) or Common Origination and Disbursement (COD), you can use that on our website as well. View more information about how to set up two-factor authentication.
If you don't have a VIP credential yet, get one now.