Thanks for sharing with us that the process for obtaining National School Loan Data System files has changed. We've updated Obtain NSLDS Files for Portfolio Navigator on Support Central to help walk you through the steps of obtaining the appropriate NSLDS files.
If you'd like to start using—or see a demonstration of—our free default management outreach tool Portfolio Navigator, contact your representative. And as always, if changes in policies or procedures impact your workflow, let Client Services know. We're interested in hearing about the challenges you face so we can provide solutions and resources to help you and your students.