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The materials available on this page provide a variety of forms for you, your students, and their families.

If a borrower wants a third party to manage or receive information regarding his or her student loans, we require proper authorization from the borrower, beforehand. This is one of the ways we try to protect a borrower's privacy and prevent financial harm.

Great Lakes does not have a standard power of attorney form. Your power of attorney must:

  • Be in writing;
  • Be signed by the borrower;
  • Name at least one person (individual or organization's representative) to act as the borrower's agent;
  • Grant the borrower's agent powers applicable to the borrower's student loan account(s) with Great Lakes;
  • Be properly acknowledged by a notary public; and
  • Comply with the laws of the state in which the power of attorney was executed. (Note: Great Lakes will not provide legal advice on state law execution requirements for powers of attorney.)

We will not accept a power of attorney that does not meet each of these requirements.

If a borrower needs to change how much they're paying each month, a variety of repayment plans are available. Different plans allow them the flexibility of paying less now, but more in the future.

The deferment forms in this section may be shared with borrowers that wish to postpone their payments and believe they qualify for deferment. Refer to each form for specific eligibility requirements.

The forms in this section may be shared with borrowers that wish to put their payments on hold through forbearance. Refer to the form for specific eligibility requirements.

The forms in this section may be shared with borrowers who believe they qualify to have their loans discharged. Refer to each form for specific eligibility requirements.

The forms in this section may be shared with borrowers that believe they qualify for loan forgiveness. Refer to each form for specific eligibility requirements.

The form in this section may be shared with borrowers that have loans serviced at Great Lakes and would like to establish automatic payments.

  • Auto Pay Authorization Form is available for borrowers that want to set up automatic withdrawal payments for their student loans serviced by Great Lakes.

The form in this section is available to help you verify students' enrollment at your school.

When a borrower withdraws from school during a payment period, the amount of Title IV program assistance earned up to that point is determined by a specific formula.