Loan Origination Support

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The materials available on this page help you support borrowers with loans originated by Great Lakes.

Starting on 03/01/2021, a Revised Version of the Electronic Loan Verification Certificate will be Used by All Federal Loan Servicers. More information

If you have questions about the revised eLVC, contact Great Lakes' Consolidation department by phone at (866) 348-0714 or by email at If you have questions about Direct Loan Consolidation Delivery Options, contact Great Lakes Client Services by phone at (855) 412-5731 or by email at

Use the materials in this section to learn how to take advantage of the consolidation resources Great Lakes makes available to you.

  • Direct Loan Consolidation Process Overview provides information about the Direct Loan Consolidation process, including the steps Great Lakes follows and any actions you must perform during this process as a loan holder/servicer. Image of key signifying locked documents.Log in to view this document.
  • Direct Loan Consolidation Infographic provides a high-level visual overview of Direct Loan Consolidation so that you can better understand the steps in the process.
  • Total Indebtedness Overview provides an overview and examples of the effects of consolidation on loan term and repayment amount.