Loan Origination Support

Loan Origination Icon

The materials available on this page help you support borrowers with loans originated by Great Lakes.

On 06/01/2023, the Consolidation Origination Services Tool and Loan Origination Support materials on this site will no longer be available. Starting June 1, inquiries and adjustment requests for Great Lakes, as an originator, will begin to flow through the decommissioned consolidation origination process. More Information

If you have questions, contact us by phone at (866) 348-0714 or by email at

Use the materials in this section to learn how to take advantage of the consolidation resources Great Lakes makes available to you.

  • Direct Loan Consolidation Process Overview provides information about the Direct Loan Consolidation process, including the steps Great Lakes follows and any actions you must perform during this process as a loan holder/servicer. Image of key signifying locked documents.Log in to view this document.
  • Direct Loan Consolidation Infographic provides a high-level visual overview of Direct Loan Consolidation so that you can better understand the steps in the process.
  • Total Indebtedness Overview provides an overview and examples of the effects of consolidation on loan term and repayment amount.