Sign up for Training at mygreatlakes.org/smartsessions Have questions? Call Client Services at (888)686-6919
December SmartSessions Training
Tuesday, December 11, 2018
When Staff Hit a Stumbling Block: Coaching the Underperforming Employee2:00 p.m. CST
One of the more difficult conversations to have in the workplace is with an underperforming employee. Join us to learn how to enhance their performance through coaching.
Wednesday, December 12, 2018
Time Management: Making the Most with the Hours You Have11:00 a.m. CST
Most of us have more work to do than there are hours in a day so we try to manage time efficiently. Join us as we walk through strategies to learn how to make the most with the hours you have.
Five Ways Student Loans Impact Credit2:00 p.m. CST
The actions students take on their loans will determine whether they'll have a favorable or unfavorable credit history. Join us as we have identified the five ways student loans impact credit.
Thursday, December 13, 2018
Good is Good, but Why Be Average? Taking Your Customer Service to the Next Level2:00 p.m. CST
Good customer service has become the expectation in the higher education environment. Hence, how to you take the service you provide to the next level to make it exceptional?