December SmartSessions Training

  • Tuesday, December 11, 2018

    When Staff Hit a Stumbling Block: Coaching the Underperforming Employee

    2:00 p.m. CST

    One of the more difficult conversations to have in the workplace is with an underperforming employee. Join us to learn how to enhance their performance through coaching.

  • Wednesday, December 12, 2018

    Time Management: Making the Most with the Hours You Have

    11:00 a.m. CST

    Most of us have more work to do than there are hours in a day so we try to manage time efficiently. Join us as we walk through strategies to learn how to make the most with the hours you have.

  • Five Ways Student Loans Impact Credit

    2:00 p.m. CST

    The actions students take on their loans will determine whether they'll have a favorable or unfavorable credit history. Join us as we have identified the five ways student loans impact credit.

  • Thursday, December 13, 2018

    Good is Good, but Why Be Average? Taking Your Customer Service to the Next Level

    2:00 p.m. CST

    Good customer service has become the expectation in the higher education environment. Hence, how to you take the service you provide to the next level to make it exceptional?