March SmartSessions Training

  • Thursday, March 01, 2018

    Life After Default

    11:00 a.m. CST

    The consequences of loan default can be devastating to your borrowers but fortunately there are options that can help them get back on the right track.

  • First-generation Students: Opportunities to Encourage Student Success

    2:00 p.m. CST

    First-generation students may be at a disadvantage when it comes to navigating the college process but with your help they can turn challenges into opportunities.

  • Tuesday, March 06, 2018

    Promoting Autonomy in a World of Over-Parenting

    2:00 p.m. CST

    Parents only want to help their children be successful--but when is that help too much? This session will explore how to manage over-parenting on college campuses.

  • Thursday, March 08, 2018

    Handling Unpleasant Situations: Techniques to Turn the Bad into Good

    2:00 p.m. CST

    During this interactive webinar, we'll share proven techniques to help prevent or manage unpleasant situations.

  • Wednesday, March 21, 2018

    Handling Unpleasant Situations: Techniques to Turn the Bad into Good

    11:00 a.m. CDT

    During this interactive webinar, we'll share proven techniques to help prevent or manage unpleasant situations.

  • Situations of Student Loan Borrowers

    2:00 p.m. CDT

    Knowing what to do and where to go for unique borrower situations will help you maximize your time.

  • Tuesday, March 27, 2018

    Good is Good, but Why Be Average? Tips for Improving Customer Service

    11:00 a.m. CDT

    Today's financial aid office is expected to provide quality customer service to students. Do you know how to ensure your office is always providing optimal service to students and parents?

  • Repayment Plans 2.0: Strategies and Insights to Help Borrowers Succeed

    2:00 p.m. CDT

    Attend this session to learn strategies and insights to help your borrowers navigate the repayment process, including details of the seven plans.