October SmartSessions Training

  • Tuesday, October 02, 2018

    Anatomy of a Cohort Default Rate

    11:00 a.m. CDT

    Have you ever dissected your cohort default rate? Do you know what factors and circumstances affect your rate?

  • Customer-Centric Service in the Aid Office: Raising the Bar with Comprehensive Training

    2:00 p.m. CDT

    Quality customer service in the aid office is critical to your institution. Are you looking for ways to train your team to provide a customer-centric approach?

  • Wednesday, October 03, 2018

    Bridging the Intergenerational Communication Gap

    2:00 p.m. CDT

    Join this interactive webinar to better understand strategies that can lead to real improvements in communication across generations.

  • Thursday, October 04, 2018

    Going Digital: Integrating Technology into Financial Wellness Programs

    11:00 a.m. CDT

    Teaching financial literacy to tech-savvy students may be a bit of a challenge. Join us as we explore the use of technology to teach financial literacy.

  • Sharpening Your Skills for Tough Conversations

    2:00 p.m. CDT

    During this webinar we'll help you sharpen your skills for handling tough conversations positively and effectively with proven techniques.

  • Thursday, October 18, 2018

    Bridging the Intergenerational Communication Gap

    11:00 a.m. CDT

    Join this interactive webinar to better understand strategies that can lead to real improvements in communication across generations.

  • Wednesday, October 24, 2018

    Using Behavior-based Interviewing to Hire the Right Staff

    2:00 p.m. CDT

    Behavior-based questions during an interview can help you better understand how a potential candidate would react in a given situation. Join us to explore how to use them to hire the right staff.