July SmartSessions Training

  • Tuesday, July 03, 2018

    Customer-Centric Service in the Aid Office: Raising the Bar with Comprehensive Training

    11:00 a.m. CDT

    Quality customer service in the aid office is critical to your institution. Are you looking for ways to train your team to provide a customer-centric approach?

  • Thursday, July 05, 2018

    A Survival Guide to Stress: Identifying, Managing, and Thriving

    2:00 p.m. CDT

    Stress is a part of our lives and there's no getting around it. This session will provide you with important tips for handling stress, preventing burnout, and striking a balance.

  • Wednesday, July 11, 2018

    Guiding the Leaders of Tomorrow through Effective Mentoring

    2:00 p.m. CDT

    Mentors groom new leaders to become visionaries of tomorrow. Join this session to learn about mentoring relationships and how to foster one that's beneficial for both parties.

  • Thursday, July 12, 2018

    Five Ways Student Loans Impact Credit

    11:00 a.m. CDT

    The actions students take on their loans will determine whether they'll have a favorable or unfavorable credit history. Join us as we have identified the five ways student loans impact credit.

  • College Cost Meter ™: Introducing a Student Debt Letter When It's Not Mandated

    2:00 p.m. CDT

    Many students borrow for college without considering how they can repay it. Great Lakes has an easy-to-use and affordable solution to help you educate your students.

  • Tuesday, July 24, 2018

    Diversity in the Workplace: Benefits, Challenges, and Solutions

    11:00 a.m. CDT

    Diversity is those human qualities that are different from our own. Join this enlightening session as we address issues and solutions that can make our workplaces even more diverse and dynamic.

  • Supervising Student Employees: Tools of the Trade

    2:00 p.m. CDT

    Student employees are a vital resource for your office but a challenge to supervise. Do you have the tools needed to effectively manage your student workers to achieve optimal success?

  • Thursday, July 26, 2018

    Strategies to Strengthen Your Team through Staff Engagement

    11:00 a.m. CDT

    Join this informative session as we discuss the ways in which employee retention, organizational growth and office morale are all linked to employee engagement.

  • Time Management: Making the Most with the Hours You Have

    2:00 p.m. CDT

    Most professionals have more work to do than there are hours in a day--and like most, we try to manage time efficiently so that we can be productive. Join us as we review time management principles.