August SmartSessions Training

  • Wednesday, August 08, 2018

    Supervising Student Employees: Tools of the Trade

    11:00 a.m. CDT

    Student employees are a vital resource for your office but a challenge to supervise. Do you have the tools needed to effectively manage your student workers to achieve optimal success?

  • Good is Good, but Why Be Average? Tips for Improving Customer Service

    2:00 p.m. CDT

    Good customer service has become the expectation in the higher education environment. Hence, how to you take the service you provide to the next level to make it exceptional?

  • Thursday, August 09, 2018

    Teaching the Teacher: What Students Need to Know about Their Finances

    2:00 p.m. CDT

    Presented by accredited financial counselors, this session is designed to teach the teacher so that you can create and tailor your own financial literacy program.

  • Tuesday, August 14, 2018

    Emotional Intelligence: Making It Work for You

    11:00 a.m. CDT

    Emotional intelligence (EQ) is the ability to identify and manage one's emotions and understand those of others. Join this session to learn how to recognize your EQ and make it work for you.

  • Identity Theft: Protecting Yourself from the Creative Criminal

    2:00 p.m. CDT

    Data breaches, stolen credit card numbers-- even cell phone scams are so commonplace that we now hear it almost daily on the news. What can you proactively do to minimize your risk?

  • Wednesday, August 15, 2018

    Good is Good, but Why Be Average? Tips for Improving Customer Service

    11:00 a.m. CDT

    Good customer service has become the expectation in the higher education environment. Hence, how to you take the service you provide to the next level to make it exceptional?

  • The Student's Guide to Credit Card Management

    2:00 p.m. CDT

    The Student's Guide to Credit Card Management will provide you with valuable information to share so that your students leave school with a degree in hand minus a bundle of credit card debt.

  • Thursday, August 16, 2018

    Loan Rehabilitation: A Second Chance for Borrowers

    2:00 p.m. CDT

    The consequences of student loan default can be devastating to your borrowers. Do you know how to educate them about ways to rehabilitate their loans after default?

  • Wednesday, August 29, 2018

    A Survival Guide to Stress: Identifying, Managing, and Thriving

    2:00 p.m. CDT

    Stress is a part of our lives and there's no getting around it. This session will provide you with important tips for handling stress, preventing burnout, and striking a balance.