Our sessions on Great Lakes tools help you use our products and services to deliver the best possible financial aid experience for your students.
Our New Professionals series provides comprehensive introductory training on financial aid, perfect for new staff and other colleagues needing a solid grounding in fundamental skills and responsibilities.
Our sessions for leaders are designed for experienced financial aid professionals seeking guidance on selected regulatory and management topics.
For professionals looking for opportunities to expand their knowledge and personal growth.
For professionals in search of regulatory and compliance training.
For professionals exploring ways to manage their cohort default rates through proactive initiatives.
For professionals seeking ways to empower students to make healthy financial decisions.
Whether you're new to ScholarNet or just need a refresher course, this webinar provides valuable information about this comprehensive online application and loan processing tool. Learn basic inform...
Behavior-based questions during an interview can help you better understand how a potential candidate would react in a given situation. Join us to explore how to use them to hire the right staff.
How can a borrower pay their student loan payment if they barely have enough to get by each month? Join this session to learn how you can help them avoid delinquency and default.
One of the more difficult conversations to have in the workplace is with an underperforming employee. Join us to learn how to enhance their performance through coaching.
Most of us have more work to do than there are hours in a day so we try to manage time efficiently. Join us as we walk through strategies to learn how to make the most with the hours you have.
The actions students take on their loans will determine whether they'll have a favorable or unfavorable credit history. Join us as we have identified the five ways student loans impact credit.
Good customer service has become the expectation in the higher education environment. Hence, how to you take the service you provide to the next level to make it exceptional?