Trainer Information

Nancy Masten

Nancy Masten

Policy Supervisor


Nancy brings nearly 25 years of experience in student loans to her position with Great Lakes Higher Education Guaranty Corporation's Policy and Regulatory Compliance division. She interprets and provides guidance to Great Lakes and its school and lender partners on changes in statutes, regulations, and other federal directives relative to the federal student loan programs. Nancy currently represents Great Lakes as a board member of the Student Loan Servicing Alliance (SLSA) and the Common Manual Governing Board. She also represents Great Lakes on the policy group of the U.S. Department of Education's federal servicers. Nancy has a bachelor's degree in political science from Illinois State University.