Trainer Information

Jamie Malone

Jamie Malone

Senior Operational Policy Analyst


Jamie began her career in the financial aid field over thirty years ago, working in the financial aid and business offices at a proprietary school. From there, she moved to the U.S. Department of Education. Jamie worked as a Program Reviewer for ED's Region V office for five years. She then became a Training Officer, in that same office, and continued in that role for 18 half years. Jamie is well-known in the financial aid community for her expertise in Title IV law and regulations. She has received awards from both state and regional associations. She retired from ED in February 2014 and joined Great Lakes as a Senior Operational Policy Analyst in the Policy and Regulatory Compliance division. Jamie has a B.A. from Duquesne University and an M.B.A. from Case Western Reserve University.