As a federal student loan servicer, we provide customer service! We build a relationship with student loan customers to help them understand loans and plan wisely while in school, and support them as they pay back their student loans after they leave school.
Our robust tools and resources, as well as our dedicated Great Lakes representatives, help financial aid professionals at schools across the country make the most of their time on the job and with their students.
We're more than just one of the largest providers of customer service for federal student loans. The U.S. Department of Education, many lenders, and others working with college funding choose to partner with us for our efficient, effective, and secure student loan management products and services.