Great Lakes Higher Education Guaranty Corporation Online Privacy Practices

Your privacy is important to us. Great Lakes Higher Education Guaranty Corporation ("Great Lakes" or "we" or "us") has a strong commitment to providing excellent service, including respecting concerns about privacy. Below are the guidelines we use for protecting the information you give us or we obtain when you use our website ("Website"). By using this Website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website.

Important Information

Definitions. For purposes of this Privacy Policy, the following terms are defined below.

Information We Collect

Personal Information. We do not automatically collect Personal Information from your computer when you browse this Website. When you look to access specific resources, we may request that you provide Personal Information. This means that unless you knowingly provide us with Personal Information, we will not know your name, your email address or any other personally identifiable information about you as a result of your visit to our Website.

Navigational Information. We automatically collect and store Navigational Information from all users, including those with "Do Not Track" signals enabled in their web browsers.

Our Affiliates. Great Lakes' affiliates are: Great Lakes Higher Education Corporation, United Student Aid Funds, Inc., Northwest Education Loan Association, Northstar Education Services, LLC and Northstar Guarantee Inc. ("Affiliates").

Declaration of Third Party Service Providers. To make an informed decision on whether to provide your personal data to us, we need to make you aware of three organizations that act as data processors for us in the provision of our services to you (Third Party Service Providers):

Information About Children. Consistent with the Children's Online Privacy Protection Act of 1998, we do not knowingly or intentionally collect information from anyone under the age of under 13. If you believe that we have collected information about a child under 13, please contact us by clicking the "Contact Us" link so we may delete the information.

How We Use Information We Collect

We Never Sell Personal Information. We will never sell your Personal Information to any third party. Great Lakes will not share information with third parties except to our Affiliates or our Third Party Service Providers. Our Affiliates and Third Party Service Providers do not collect, use, share, or store the information except as necessary to provide contracted services to Great Lakes.

Use of Personal Information. In addition to providing services and the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

We may use Third Party Service Providers to assist us with collecting and using Personal Information as described in this Privacy Policy. Third Party Service Providers are not permitted to use or store Personal Information for their own purposes and are held to the same security standards that we use to protect your Personal Information.

Use of Navigational Information. We use Navigational Information to operate and improve our Website. We may also use Navigational Information to provide you with personalized information about Great Lakes and our products when you visit our Website. Finally, Navigational Information may be used in combination with Personal Information to send you personalized information about Great Lakes and our products.

We may use Third Party Service Providers to assist us with collecting and using Navigational Information as described in this Privacy Policy. Third Party Service Providers are not permitted to use or store Navigational Information for their own purposes.

Use of Public Information. In addition to the uses identified elsewhere in this Privacy Policy, we may use Public Information to:

Customer Testimonials and Comments. We may post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.

Security of your Personal Information. We take strict security precautions to protect your Personal Information. We permit only authorized employees and Third Party Service Providers who are trained in the proper handling of Personal Information to have access to your Personal Information.

Social Media Features and Links. Our Website includes social media features, such as a Facebook Like button and LinkedIn Follow button ("Social Media Features"). Additionally, our Website may link to other external resources that we think you might find useful. These features and resources may collect your Personal Information, your Navigational Information and may set a cookie to enable the feature to function properly. Social Media Features, widgets, and external resources are either hosted by a third party or hosted directly on our Website.

This Privacy Policy does not apply to features and links hosted by third party Websites. Your interactions with these third party features and links are governed by the privacy policy and other policies of the third party providing them. Third parties may not collect personal information from our Website except to provide the Social Media Features, widgets, and external resources linked from our Website.

Public Forums. We may offer publicly accessible blogs. Please keep in mind that if you directly disclose any information through our blogs, this information may be collected and used by other third parties. We will correct or delete any information you have posted on the Website if you so request.

Compelled Disclosure. We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.

Changes to this Privacy Policy. We may update this Privacy Policy from time to time by posting a new version online. Any updates to the Privacy Policy are effective when the updated Privacy Policy is posted on the Website. You should check this page occasionally to review any changes to the Privacy Policy. Your continued use of the Website and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.

Opting Out and Unsubscribing

Reviewing, Correcting and Removing Your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:

To exercise any of these rights, please contact us by clicking the "Contact Us" link. We will promptly change or correct your Personal Information and notify you of the action we have taken.

To Unsubscribe From Our Communication. You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our emails, or by contacting us by clicking the "Contact Us" link.

Rights of Individuals in the European Union. As prescribed within the General Data Protection Regulation, individuals within the European Union have several rights connected to the provision of your Personal Information to us using this website. These include your rights that we:

Contacting Great Lakes. If you have any questions about this Privacy Policy, would like to exercise any of your statutory rights or to make a complaint, please write to:

Great Lakes Higher Education Guaranty Corporation
Attn: Chief Privacy Officer
2401 International Lane
Madison, WI 53704

News Releases

Great Lakes Funding Development of Online Support Community for College Freshman Women

Great Lakes Shares Lessons Learned from Summer Melt Texting Initiative

Great Lakes Awards $525,000 in Anniversary Grants in Nine Communities Where Employees Live and Work

Completion Grants Remove an Obstacle for At-Risk Students Nearing Graduation

New Initiative Connects Remediation Reforms and Guided Pathways to Boost Student Success

Great Lakes Awards $1,000 Scholarships to 200 Ohio Apprentices with Financial Need

Great Lakes Awards $7.2 Million to Launch Emergency Grant Programs at Four-Year Colleges

Great Lakes Sparking Change in Scholarship Delivery

Montana Guaranteed Student Loan Program to Transfer Portfolio to Great Lakes

Statement from Great Lakes Higher Education Corporation & Affiliates Regarding Student Loan Collection Fee Policies

200 Wisconsin Apprentices with Financial Need Awarded $1,000 Scholarships from Great Lakes

Great Lakes Releases 2016 Philanthropy Report Highlighting $21.9 Million in Grants Awarded

Great Lakes Invites Four-Year Colleges to Apply for Successful Emergency Grant Program

USA Funds Transfers Ownership of Nation's Largest Guarantor to Great Lakes

Great Lakes Commits $2.1 Million to Help 16 Community Colleges Create Internship Programs for Low-Income Students

Great Lakes Commits $2.6 Million to Keep At-Risk Near-Completers on Track to Graduation

Blackhawk Technical College Students Borrow $700,000 Less, Regain Financial Aid Eligibility

Achieving the Dream to Enhance Coaching Services with $1 Million Great Lakes Grant

Great Lakes National Scholarship Awards Over $2 Million to Support College Access

Great Lakes Awards $1.5 Million to CCRC to Support Guided Pathways Reform in Ohio

Successful 'New Mathways Project' Expands into Arkansas to Increase Math Achievement

Great Lakes Career Ready Internship Grant Opportunity Now Open to
Two-Year Colleges


Study on Student-Faculty Interactions Finds Multi-Channel Communication is Key

Great Lakes Shares Lessons Learned from 2014-2015 Career Ready Internship Grant Partners

New Great Lakes Grant Opportunity Invites Applicants to Address Barriers Preventing Near-Completers from Earning Degrees

Student Loans of North Dakota to Transfer Portfolio to Great Lakes

Great Lakes Releases 2015 Philanthropy Report Detailing $28.5 Million in Commitments

200 Wisconsin Construction and Industrial Trade Apprentices Receive $1,000 Scholarships

Great Lakes Shares Best Practices from Three-Year Emergency Grant Program

Application Period for Great Lakes National Scholarship Begins February 15

Great Lakes Funds New Emergency Grants Shown to Boost Community and Technical College Completion

University of Pittsburgh Streamlines Private Student Loan Processing, Improves Student Service

Great Lakes' Free Tool Adds Early Engagement Outreach Campaigns for Schools

Great Lakes' Commitment to Producing More Undergraduate STEM Degrees Now Reaches $10.7 Million

Great Lakes Launches Updated Education Philanthropy Website

Great Lakes Commits Record $12 Million to Fund 7,000 New Paid Internships for College Students with Financial Need

Great Lakes CEO Accepts White House Invitation to Join the College Promise Campaign Advisory Board

200 Wisconsin Apprentices Will Earn $1,000 Scholarships to Purchase Tools for Their Trades

400 MPS Grads Eligible for $5 Million in College Scholarships from The Degree Project®

Great Lakes Introduces Newly Expanded Program to Increase Community College Graduation

Great Lakes Shares Results of Applicant and Grantee Perception Survey

100 Schools Using Great Lakes' Free Outreach Tool to Help Students by Connecting Them with Their Servicer

Great Lakes Commits $28.6 Million During 2014 to Promote College Access and Completion

Great Lakes Expands Grants for Colleges Committed to Making Internships More Equitable

Great Lakes Commits $4.2 Million to Prepare More Students for College Math & English

Great Lakes' Free Tool Helps Schools Improve Repayment Success for All Their Student Loan Borrowers