United States Aid Funds "USAF" Online Privacy Practices

Your privacy is important to us. United Student Aid Funds, Inc. ("USAF" or "we" or "us") has a strong commitment to providing excellent service, including respecting concerns about privacy. Below are the guidelines we use for protecting the information you give us or we obtain when you use our website ("Website"). By using this Website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website.

Important Information

Definitions. For purposes of this Privacy Policy, the following terms are defined below.

Information We Collect

Personal Information. We do not automatically collect Personal Information from your computer when you browse this Website. When you look to access specific resources, we may request that you provide Personal Information. This means that unless you knowingly provide us with Personal Information, we will not know your name, your email address or any other personally identifiable information about you as a result of your visit to our Website.

We may have your Personal Information as a result of the services that we provide to you as a student loan guarantor. As a result, we are legally obligated to maintain records of your Personal Information.

In addition, you may decide to send us your Personal Information via this Website if you are seeking more information, requesting to attend one of our events or for other similar purposes. Your decision to disclose your Personal Information is entirely voluntary and, by doing so, you are providing us with specific consent to use your Personal Information only for the purposes for which you have disclosed it to us.

USAF may access and use your Personal Information only for the purposes for which you have submitted it to us to: (a) provide information to you; (b) make contact with you; (c) provide products or services to you; or, (d) maintain the operations and security of the Website and services we provide to you. Except for providing services to you, we will not use your Personal Information for any other purposes, for example, the communication of marketing material, unless we have your specific consent to do so.

Navigational Information. We automatically collect and store Navigational Information from all users, including those with "Do Not Track" signals enabled in their web browsers.

Our Affiliates. USAF's affiliates are: Great Lakes Higher Education Corporation, Great Lakes Higher Education Guaranty Corporation, Northwest Education Loan Association, Northstar Education Services, LLC and Northstar Guarantee Inc. ("Affiliates").

Declaration of Third Party Service Providers. To make an informed decision on whether to provide your personal data to us, we need to make you aware of three organizations that act as data processors for us in the provision of our services to you (Third Party Service Providers):

Information About Children. Consistent with the Children's Online Privacy Protection Act of 1998, we do not knowingly or intentionally collect information from anyone under the age of under 13. If you believe that we have collected information about a child under 13, please contact us by clicking the "Contact Us" link so we may delete the information.

Use of Personal Information. In addition to providing services and the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

We may use Third Party Service Providers to assist us with collecting and using Personal Information as described in this Privacy Policy. Third Party Service Providers are not permitted to use or store Personal Information for their own purposes and are held to the same security standards that we use to protect your Personal Information.

Use of Navigational Information. We use Navigational Information to operate and improve our Website. We may also use Navigational Information to provide you with personalized information about USAF and our products when you visit our Website. Finally, Navigational Information may be used in combination with Personal Information to send you personalized information about USAF and our products.

We may use Third Party Service Providers to assist us with collecting and using Navigational Information as described in this Privacy Policy. Third Party Service Providers are not permitted to use or store Navigational Information for their own purposes.

Use of Public Information. In addition to the uses identified elsewhere in this Privacy Policy, we may use Public Information to:

Customer Testimonials and Comments. We may post customer testimonials and comments on our Websites, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.

Security of your Personal Information. We take strict security precautions to protect your Personal Information. We permit only authorized employees and Third Party Service Providers who are trained in the proper handling of Personal Information to have access to your Personal Information.

Social Media Features and Links. Our Website includes social media features, such as a Facebook Like button and LinkedIn Follow button ("Social Media Features"). Additionally, our Website may link to other external resources that we think you might find useful. These features and resources may collect your Personal Information, your Navigational Information and may set a cookie to enable the feature to function properly. Social Media Features, widgets, and external resources are either hosted by a third party or hosted directly on our Website.

This Privacy Policy does not apply to features and links hosted by third party Websites. Your interactions with these third party features and links are governed by the privacy policy and other policies of the third party providing them. Third parties may not collect personal information from our Website except to provide the Social Media Features, widgets, and external resources linked from our Website.

Public Forums. We may offer publicly accessible blogs. Please keep in mind that if you directly disclose any information through our blogs, this information may be collected and used by other third parties. We will correct or delete any information you have posted on the Website if you so request.

Compelled Disclosure. We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights or to comply with a law, court order, or legal process.

Changes to this Privacy Policy. We may update this Privacy Policy from time to time by posting a new version online. Any updates to the Privacy Policy are effective when the updated Privacy Policy is posted on the Website. You should check this page occasionally to review any changes to the Privacy Policy. Your continued use of the Website and/or continued provision of Personal Information to us will be subject to the terms of the then-current Privacy Policy.

Opting Out and Unsubscribing

Reviewing, Correcting and Removing Your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:

To exercise any of these rights, please contact us by clicking the "Contact Us" link. We will promptly change or correct your Personal Information and notify you of the action we have taken.

To Unsubscribe From Our Communication. You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our emails, or by contacting us by clicking the "Contact Us" link.

Rights of Individuals in the European Union. As prescribed within the General Data Protection Regulation, individuals within the European Union have several rights connected to the provision of your Personal Information to us using this website. These include your rights that we:

Contacting USAF. If you have any questions about this Privacy Policy, would like to exercise any of your statutory rights or to make a complaint, please write to:

United Student Aid Funds, Inc.
Attn: Chief Privacy Officer
2401 International Lane
Madison, WI 53704
Email: nonprofit-legal@glhec.org

News Releases

Great Lakes Funding Development of Online Support Community for College Freshman Women
10/30/2017


Great Lakes Shares Lessons Learned from Summer Melt Texting Initiative
10/25/2017


Great Lakes Awards $525,000 in Anniversary Grants in Nine Communities Where Employees Live and Work
09/01/2017


Completion Grants Remove an Obstacle for At-Risk Students Nearing Graduation
08/16/2017


New Initiative Connects Remediation Reforms and Guided Pathways to Boost Student Success
08/15/2017


Great Lakes Awards $1,000 Scholarships to 200 Ohio Apprentices with Financial Need
06/29/2017


Great Lakes Awards $7.2 Million to Launch Emergency Grant Programs at Four-Year Colleges
06/15/2017


Great Lakes Sparking Change in Scholarship Delivery
06/12/2017


Montana Guaranteed Student Loan Program to Transfer Portfolio to Great Lakes
06/05/2017


Statement from Great Lakes Higher Education Corporation & Affiliates Regarding Student Loan Collection Fee Policies
03/21/2017


200 Wisconsin Apprentices with Financial Need Awarded $1,000 Scholarships from Great Lakes
03/16/2017


Great Lakes Releases 2016 Philanthropy Report Highlighting $21.9 Million in Grants Awarded
03/09/2017


Great Lakes Invites Four-Year Colleges to Apply for Successful Emergency Grant Program
01/26/2017


USA Funds Transfers Ownership of Nation's Largest Guarantor to Great Lakes
12/07/2016


Great Lakes Commits $2.1 Million to Help 16 Community Colleges Create Internship Programs for Low-Income Students
12/01/2016


Great Lakes Commits $2.6 Million to Keep At-Risk Near-Completers on Track to Graduation
11/15/2016


Blackhawk Technical College Students Borrow $700,000 Less, Regain Financial Aid Eligibility
10/21/2016


Achieving the Dream to Enhance Coaching Services with $1 Million Great Lakes Grant
09/15/2016


Great Lakes National Scholarship Awards Over $2 Million to Support College Access
08/24/2016


Great Lakes Awards $1.5 Million to CCRC to Support Guided Pathways Reform in Ohio
08/18/2016


Successful 'New Mathways Project' Expands into Arkansas to Increase Math Achievement
07/14/2016


Great Lakes Career Ready Internship Grant Opportunity Now Open to
Two-Year Colleges

05/19/2016


Study on Student-Faculty Interactions Finds Multi-Channel Communication is Key
05/11/2016


Great Lakes Shares Lessons Learned from 2014-2015 Career Ready Internship Grant Partners
04/21/2016


New Great Lakes Grant Opportunity Invites Applicants to Address Barriers Preventing Near-Completers from Earning Degrees
04/05/2016


Student Loans of North Dakota to Transfer Portfolio to Great Lakes
04/01/2016


Great Lakes Releases 2015 Philanthropy Report Detailing $28.5 Million in Commitments
03/31/2016


200 Wisconsin Construction and Industrial Trade Apprentices Receive $1,000 Scholarships
03/09/2016


Great Lakes Shares Best Practices from Three-Year Emergency Grant Program
02/25/2016


Application Period for Great Lakes National Scholarship Begins February 15
02/15/2016


Great Lakes Funds New Emergency Grants Shown to Boost Community and Technical College Completion
12/10/2015


University of Pittsburgh Streamlines Private Student Loan Processing, Improves Student Service
11/19/2015


Great Lakes' Free Tool Adds Early Engagement Outreach Campaigns for Schools
10/27/2015


Great Lakes' Commitment to Producing More Undergraduate STEM Degrees Now Reaches $10.7 Million
10/22/2015


Great Lakes Launches Updated Education Philanthropy Website
10/15/2015


Great Lakes Commits Record $12 Million to Fund 7,000 New Paid Internships for College Students with Financial Need
10/08/2015


Great Lakes CEO Accepts White House Invitation to Join the College Promise Campaign Advisory Board
10/01/2015


200 Wisconsin Apprentices Will Earn $1,000 Scholarships to Purchase Tools for Their Trades
09/17/2015


400 MPS Grads Eligible for $5 Million in College Scholarships from The Degree Project®
08/13/2015


Great Lakes Introduces Newly Expanded Program to Increase Community College Graduation
07/09/2015


Great Lakes Shares Results of Applicant and Grantee Perception Survey
05/19/2015


100 Schools Using Great Lakes' Free Outreach Tool to Help Students by Connecting Them with Their Servicer
05/18/2015


Great Lakes Commits $28.6 Million During 2014 to Promote College Access and Completion
05/14/2015


Great Lakes Expands Grants for Colleges Committed to Making Internships More Equitable
04/30/2015


Great Lakes Commits $4.2 Million to Prepare More Students for College Math & English
04/23/2015


Great Lakes' Free Tool Helps Schools Improve Repayment Success for All Their Student Loan Borrowers
02/20/2015