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Receive personalized support from our integrated team of knowledgeable professionals

Contact your Great Lakes support team to Get Started


When you work with Great Lakes, you have access to our expertise across the company. For over 45 years, we've provided tools, training, and resources to help student loan customers and our valued partners. If you have operational questions, our Client Services team delivers advice and assistance. And when you're looking for a specific group or expert at Great Lakes, we can put you in touch with the right people.

How It Helps You

Connect with us in a way that works best for you, including email, phone, mail, or at many state and regional conferences.

Reach your goals; our representatives listen to your challenges and concerns and work with you to get answers and develop solutions.

Take advantage of our representatives' expertise in loan servicing, private loan processing, and more.

Connecting with Schools

Our integrated team of experienced and knowledgeable professionals is here to provide you with the support you need to assist student loan customers and partner effectively with schools.

I just wanted to let you know how much I appreciate Great Lakes. Whenever I have asked you anything, you have been so quick to respond.

Roberta Cole, Dixie State College of Utah

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